Common CreateSpace-to-KDP Problems—And How to Solve Them

When CreateSpace closed its doors in 2018, Kindle Direct Publishing (KDP) took over as Amazon’s primary self-publishing platform. If you’re an indie author who hasn’t yet made the switch from CreateSpace to KDP—or if you’re encountering issues during the transition—you’re not alone.

Although Amazon designed the move to be as smooth as possible, challenges still arise. That’s why we at Elite Authors have put together a list of common CreateSpace-to-KDP issues—and what you can do about them.

1. The Kindle Direct Publishing Website Isn’t Functioning Properly

First, try switching browsers—Firefox or Chrome often work better. If the issue persists, it could be a broader technical problem. You can quickly check a site like Is It Down for Everyone (or Just Me?) to rule out your connection.
⚠️ If it’s a technical issue with KDP itself, you’ll need to contact Amazon KDP customer support directly.

2. E-book and Paperback Versions Aren’t Linked

Ideally, KDP automatically links your e-book and paperback versions within a week. If they don’t link:

• Ensure key details (title, subtitle, author name) match exactly.
• Keep your ISBNs handy and contact KDP support for help.

If they aren’t linked on your KDP bookshelf, you can manually link them using the “Link existing paperback” or “Link existing Kindle e-book” option.

3. Missing Books After Transition

If you published more than ten books, you’ll need to use KDP’s dropdown menu to see your full catalog. Luckily, this is a simple fix!

4. No Saved Copies of Original Images or PDFs

If you no longer have your original book files, you can download them from CreateSpace—but beware: these files might not meet KDP’s stricter formatting requirements. Need help reformatting or recreating your files? Elite Authors specializes in professional formatting services to get your book KDP-ready.

5. Reformatting Issues

Sometimes reformatting leads to bigger problems than expected. If your new file doesn’t look right—or you’re getting KDP error messages—contact KDP support first. If they can’t resolve it, our expert team can step in to correct formatting issues quickly and professionally.

6. Missing Metadata

Important details like keywords, categories, and permissions may disappear during the switch. Carefully review all your metadata after migration to avoid surprises. A meticulous review can save you major headaches later!

7. File Processing Errors on KDP

CreateSpace was more forgiving with complicated files than KDP is. If you receive an error during upload:

• Check for complex elements like heavy imagery, odd fonts, or embedded Word drawing tools.
• If you can’t identify the issue, Elite Authors can help troubleshoot and optimize your file for KDP—getting you published faster.

8. Ordering Author Copies Without Going Live

KDP requires your book to be live before you can order author copies. As a workaround, you might consider printing copies elsewhere until you’re truly ready to launch.

If you do order through KDP, allow plenty of lead time—shipping delays have been reported.

Need Help Publishing Successfully on KDP?

If you’re feeling stuck with your CreateSpace-to-KDP transition—or you just want your publishing process to go more smoothly—Elite Authors is here to help. We offer expert publishing services, from file formatting to metadata optimization, so you can focus on what you do best: writing.

✅ For technical issues with the KDP platform itself, be sure to contact Amazon KDP directly.
✅ For everything else—including publishing assistance, formatting, and professional support—contact Elite Authors today!

Don’t let technical snags slow down your publishing dreams. Let’s get your book out into the world—beautifully and professionally.